Shipping policy
SHIPPING POLICY – TWNTY FVE (UPDATED)
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Order Processing
• Orders are processed within 24–48 hours
• You’ll receive tracking details after dispatch
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Delivery Time
• Shipping may take 7–10 days depending on your location
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Shipping Charges
• Prepaid Orders → FREE SHIPPING
• COD Orders → Delivery charges applicable
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Important Notes
• Once shipped, delivery is handled by third-party courier partners
• Delays can happen due to:
• Location
• Weather
• Logistics issues
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Failed Delivery / RTO
If order is not delivered due to:
• Wrong address
• Not answering calls
• Refusal
Order may be returned (RTO)
Re-shipping charges will be charged again
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Damaged / Missing Orders
• Report within 48 hours of delivery
• Provide proper proof (images / unboxing video)
